Shipping policy
To ensure you receive your products as quickly as possible, we offer express delivery. The estimated delivery time is displayed on the product page and varies depending on the destination location.
Orders placed on weekends or national holidays will be shipped on Monday or on the next business day.
Delivery is FREE for orders over 80 EUR.
For orders under this threshold, the shipping fee will be displayed in the shopping cart.
The courier will be chosen for each order depending on the delivery area. The courier company may exceptionally experience delays related to their internal organization for which we are not responsible.
We are not responsible for delays that may occur in the delivery process, after the package has been handed over to the courier company.
During busy periods (holidays, Black Friday, etc.), delivery times may be extended and you will be notified in advance.
Delivery time
Delivery time differs depending on the stock available for each product as follows:
- Products with the status In Stock are delivered in 2-7 business days;
- Products with the status On Order/Preorder are available in 10-25 business days.
This category also includes personalized/handmade products, which have a special processing regime depending on the period of order placement and the volume of products ordered. The delivery time will be communicated to the customer by e-mail or telephone.
We reserve the right to increase the delivery time, under special conditions, in which case the customer will be notified in advance.